Follow up is key to the health and well-being of all of your patients.
Forward booking simply means scheduling ALL patients’ next appointments before they leave the practice after their current visit. This should be done for medical progress exams and for preventive healthcare exams. Forward booking ensures your patients receive the highest quality care at the right time.
Partners for Healthy Pets and Veterinary Medical Association Executives (VMAE) have designed the suite of tools below to help you implement forward booking in your practice. When you put all off the pieces together, the result is healthier patients and a healthier practice.
THE KEY TO FORWARD BOOKING APPOINTMENTS:
Unlock the Potential of a Best Practice for Your Practice
Use this as a road map to the forward booking tools below. When you put all the forward booking pieces together, the result is healthier patients and a healthier practice.
Forward booking “how-to” training guide entitled, Forward Booking Appointments: How to Fill Your Appointment Schedule
A 12-page training guide packed with everything you need to know about forward booking. The guide includes tips, examples of effective client-healthcare team conversations, and a “roles and responsibilities” checklist for every team member. Have your practice become a united front when it comes to booking ALL of your patients’ next appointments.
Forward Booking Appointments Communication Tips Training Video and Discussion Guide
This 2-minute training video providing examples of effective ways to talk about forward booking with your clients. Be sure to download the accompanying discussion guide as well.
Keep forward booking top of mind for team and clients: Buttons
Need a reminder to book ALL of your patients‘ future appointments before they leave your practice?
Click here to order buttons for your practice team to wear!
Keep forward booking top of mind for team and clients: Posters
Remind clients and team members that all patients’ next appointments should be on the books before they leave your practice. Download any (or all) of the four, high-resolution posters that can be framed in either an 8.5” X 11” or 11” X 14” format. Just click on your desired poster to the left!
Please visit Partners for Healthy Pets for more information and additional resources.